TECHNICAL RESOURCE CENTER

Comprehensive documentation and technical specifications for ZX & AD Series biometric access control systems

TECHNICAL DOCUMENTATION

Installation Manual

Complete installation guide with wiring diagrams and mounting specifications

User Manual

Comprehensive user guide for system configuration and daily operations

Technical Specifications

Detailed technical specifications and performance metrics

IDENTIFY YOUR HARDWARE

For precise support, identify your Model Number (M/N). It is located on the product packaging, the inside of the battery cover, or the technical sticker on the mortise plate.

CONNECT YOUR SYSTEM

Seamless integration with global smart home ecosystems.

Encrypted P2P communication for video feeds (ZX-Series).

Regular OTA (Over-the-Air) firmware updates for enhanced security.

FREQUENTLY ASKED QUESTIONS

Our sensors feature a False Acceptance Rate of ≤ 0.00004% using live tissue detection technology, ensuring maximum security against spoofing attempts.
The system includes a USB-C emergency power port and mechanical override keys, ensuring access during power outages or system failures.
All data is secured via AES-256 bank-grade encryption. Biometric data is stored locally on the device and never transmitted to external servers, ensuring complete privacy.
Our systems are IP65 certified for extreme weather conditions and operate reliably in temperatures ranging from -20°C to +60°C.

24/7 EMERGENCY ACCESS INFO

Lost your keys and batteries are empty? Use the emergency USB-C power port at the bottom of the handle to jump-start the system with a power bank.

COMPLIANCE & CERTIFICATIONS

ISO 9001
Quality Management Systems Certification
CE EN 62368-1
European Safety Standard for Audio/Video Equipment
FCC Part 15
Federal Communications Commission Compliance
IP65
Dust-tight and water-resistant for outdoor installation
AES-256
Bank-grade encryption for all biometric data